Business information
Transparent seller information for hardware wallet buyers.
Fenistry is operated by Trezor Company s.r.o. and provides product information, sales support, and customer service for hardware wallet devices.
Company details
Operating company:
Trezor Company s.r.o.
Address:
2359/17A Kundratka 180 00 Praha Czechia
Phone:
+420 773 774 413
Email:
support@fenistry.org
Operational scope
- Hardware wallet product information and sales inquiry handling.
- Customer support for setup and product-care questions.
- Security education for private-key and recovery phrase handling.
- No custody of customer funds, keys, phrases, or account credentials.
Customer responsibilities
Customers are responsible for maintaining their recovery phrase, understanding network risks, verifying recipient details before approval, and complying with laws applicable to their jurisdiction. Fenistry cannot restore assets if a recovery phrase is lost or disclosed.