Support
Order, setup, and safety support.
For hardware wallet questions, contact Fenistry through the official support channels below.
support@fenistry.org
Phone
+420 773 774 413
Address
2359/17A Kundratka 180 00 Praha Czechia
Support can help with
- Product availability and order steps.
- Delivery and packaging questions.
- General setup guidance.
- Device care and basic troubleshooting.
Support cannot do
- Ask for your recovery phrase or private key.
- Access your wallet remotely.
- Reverse a completed blockchain transaction.
- Provide investment or tax advice.